Most of our clients find out something went wrong after we've already fixed it. That's how managed infrastructure should work. 24/7 monitoring, proactive patching, daily automated backups, and a response time measured in minutes — not the next business morning when someone finally opens their laptop.
The Real Risk
Servers don't fail gracefully. They go down at the worst possible moment — peak traffic, product launch, or 3am on a Saturday. And when they do, every minute offline costs real money.
Finding out about a production outage from a customer tweet is a brand crisis, not just a technical incident. By the time you get the alert, traffic has already bounced and revenue is lost.
Most businesses pay for reserved instances they don\'t fully use, services they provisioned and forgot, and storage that grew silently for months. We regularly find 30–50% cost savings in the first audit.
No staging environment, no rollback strategy, no automated testing before production pushes. A single misconfigured file or bad dependency update can take a site offline for hours — with no fast path back.
Open ports, default credentials, outdated packages with known CVEs, no WAF. Most breaches aren\'t sophisticated — they exploit the basics that were never configured correctly. One intrusion can cost more than years of managed security.
Full-Stack Infrastructure Coverage
From cloud provisioning to CI/CD pipelines to 24/7 incident response — we manage the complete infrastructure layer so your team can focus on building the product.
Provisioning, right-sizing, reserved instance planning, and IAM governance across all major cloud providers. We audit your current spend and typically find 30–40% in savings within the first month.
GitHub Actions, GitLab CI, or CircleCI — automated build, test, and deploy pipelines with environment promotion and automatic rollback on failure. Zero-downtime deployments as a standard, not a luxury.
Docker containerisation and Kubernetes cluster management — autoscaling, rolling updates, multi-region deployments, and resource quota management. Your infrastructure scales with demand automatically.
Uptime, performance, and error monitoring with on-call alerting. Mean time-to-response under 5 minutes. You'll receive an incident report after every issue — and most are resolved before you even know they happened.
SSL/TLS configuration, WAF setup, VPN, CIS benchmark hardening, and vulnerability scanning. Compliance documentation for SOC 2, ISO 27001, and GDPR. Security posture review every quarter.
Daily automated backups with point-in-time recovery for databases and file systems. Disaster recovery runbooks written, documented, and tested quarterly. Your recovery time objective is measured in minutes, not days.
Onboarding Process
We audit your complete environment — cloud costs, security posture, single points of failure, backup coverage, and performance bottlenecks. Full audit report delivered within 24 hours with a prioritised risk list and savings estimate.
A prioritised plan of fixes, optimisations, and architectural improvements — with expected cost impact, performance impact, and downtime risk for each change. You approve what gets actioned and when.
Secure read-only and break-glass access handover, monitoring stack deployment, alerting configuration, and CI/CD pipeline setup. All done in your accounts — zero vendor lock-in, zero production disruption.
24/7 on-call coverage, weekly health reports, monthly cost optimisation reviews, quarterly capacity planning, and annual security audits. You get a weekly email summary of what happened and what we did about it.
Pricing
Every plan includes proactive monitoring, incident response, and monthly reporting. Cloud costs are separate and billed to your accounts — full transparency, always.
For small apps & websites
Monitoring, security patches, and incident response for a single production environment — peace of mind at a predictable price.
Never wonder if your site is down, whether backups ran, or whether there are unpatched vulnerabilities — we watch it all.
For growing businesses
Full-stack management for multi-environment setups with 24/7 on-call, CI/CD pipelines, and cloud cost optimisation built in.
Most clients save more on cloud costs in the first month than the entire retainer fee — the managed service pays for itself immediately.
For enterprises & compliance-critical systems
Dedicated infra engineering, compliance management, multi-region architecture, and custom SLAs for mission-critical production systems.
Dedicated infrastructure engineers who know your system inside out — SOC 2 compliance support, multi-region failover, and a custom SLA that matches your business requirements.
Cloud costs billed directly to your account at cost — no markup. Month-to-month retainers — no lock-in contracts.
Common Questions
We use least-privilege access — read-only monitoring access by default, with break-glass elevated access available when incidents require it. All access is logged and auditable. You control what we can and can't touch, and you can revoke access instantly at any time.
That's exactly what we're here for. Our on-call team is staffed 24/7/365 — not "available by phone" but actively watching. Under the Growth and Enterprise plans, our mean time-to-response is under 5 minutes. You'll receive an incident notification and a resolution summary, usually before you've even woken up.
Your developer's time is worth too much to spend on server monitoring and patching. Managed infra frees them for product work — the thing that actually grows your business. We also bring specialised tooling, 24/7 coverage, and cross-client pattern recognition that a solo developer managing one environment simply can't replicate.
No. Cloud costs are billed directly to your accounts at the provider's rate — you own the accounts, you see the bills. Our fee is purely for management, monitoring, and engineering. This is non-negotiable — it's how we keep the relationship transparent.
AWS, Google Cloud, and Azure. We're also experienced with DigitalOcean, Hetzner, and Vultr for smaller workloads where full cloud overhead isn't justified. We'll recommend the right provider for your workload — not the most expensive one.
Full onboarding — audit, monitoring stack deployment, alerting setup, and documentation — is typically complete within 48 hours. We've designed the onboarding process to have zero production disruption. You can be under active management by the end of this week.
Free 24-hour infrastructure audit — we\'ll find your biggest risks, hidden costs, and performance bottlenecks. Full report, no commitment required.
No cloud cost markup · 24/7 on-call coverage · Month-to-month · Onboarded in 48 hours